FAQs

FAQs 2016-10-20T06:10:53+00:00

Can I buy my fabrics from you?
Unfortunately we do not sell fabrics at the moment. If you are new to sewing and fabric shopping, please click here to read our blog post on recommended places to buy fabrics in London.

I do not have a credit/debit card. Can I pay for my course on the day?
Generally not. All our courses must be pre-booked and paid for in full via our website. If you do not have a debit/credit card or prefer not to make online purchases, you may pay for your course via bank transfer. You must contact us prior to the course start date to arrange this.
*You may, however be able to pay on the day, either by card or cash, if there are still places left on the day the course starts. You will, in this case have to wait until the last minute to have your place confirmed.

Can I book my course over the phone?
Unfortunately we are unable to take phone bookings at the moment.

Do you accept cheque payments?
Sorry we don’t. This does not work well with our booking system.

Could I have my place reserved on a course and pay for it on the day or at a later date?
Unfortunately not. This does not work well with or booking system.

Can I book a course by making an initial deposit and paying for the difference at a later date or on the day?
Sorry this isn’t possible, as again it does not work well with our booking system.

I booked a course, but can no longer attend. Can I transfer to a different date?
Yes you can. If you let us know no less than 7 days in advance you can automatically be allocated a place on the next available course. However,  if you notify us less than 7 days in advance, you will be put on a waiting list for the next available course and only be given a place if there are any spaces left up to the day before the starting date. You will have to wait until then to find out if you will be able to attend that date. Should you be unsuccessful in  securing a place on the next available course , you may go on the waiting list for the one after.

I booked a course but am no longer able to attend. Can I obtain a refund?
You may obtain a full refund  if you notify us no less than 7 in advance. We will however be unable to issue refunds in most circumstances for last minute cancellations.

I would like to book onto the Complete Beginners Sewing Course but cannot attend one of the dates. Can I still attend?
Well…it depends on which class you will be missing! If you have never used a sewing machine and are unable to attend the first class, then we’re afraid you will not be able to join from the second class. However, you may do so if you are already familiar with using a machine and able to sew in a straight line. You may also be unable to attend if you can take the first lesson, but not the second one as you will not be confident enough to take on the final project. Finally, if you are able to attend the first three lessons, but cannot make the last one, you may still attend and join the last class of another course with availability. You will have to wait until the day before the next course starts to find out if there are any available spots left.